A human
Contact
Two addresses, read by people. No chat window and no ticket numbers. We answer within two working days, and sooner when it is about an order.
Readers and orders
hello@dawnchild.comFor anything about a book or an order. Put the order number in the subject line if you have one.
Booksellers, librarians, press and rights
trade@dawnchild.comOrders with ISBNs and quantities, review copies, cover and plate images, and any question of rights. The trade page has the terms and the stock list.
What we like to hear about
- A misprint. Tell us the page and we correct the file; the next copy printed is right.
- A memory of one of these books. Who gave it to you, when, and what it was like to read. There is a page for them, and they go into the notes on the books with your permission.
- A copy, a drawing or a letter. If you hold an early edition, original artwork or papers connected to any of our authors, we would like to know.
- A book we should bring back. There is a form for suggestions, or just write.
- A descendant. If you are related to one of our authors or illustrators, write to us.
Publisher
Dawnchild Booksan imprint of Focal Point International LLC
701 Tillery St, Unit 12-2475
Austin, TX 78702, United States
The company is registered in Texas. The books are printed and posted in the United Kingdom; before returning a book, write to us and we will give you a UK address to send it to.
Before you write
Most questions about editions, ages, ebooks and delivery are answered on the Questions and Shipping and returns pages. Everything else, write. We keep no mailing list except the one you join yourself, and your address is used only to reply.